Major Incident Manager, Problem Manager and/or Change Manager) Problem Manager - Spearhead Problem investigations
Docker
Incident Management Assisting with Incident and Problem management by identifying and reporting re-occurring causes as well as problem re-occurrences, in order to assist with Incident management. Utilising various Certificates Strong Communication Skills Problem solving Skills Time Management Skills Quality management skills
Incident Management (IM) Change Management (CM) Problem Management (PM) IT Operations Process Controls Technical
creative approach to solving problems
Management: Incidents Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azur Cloud, Linux and
requirements.
- User support via Incident/Problem/Change management
- Preparation of system/technical
Integrate all aspects and devisions Problem solving Good management skills Determine IT plans, set and
with 3rd party courier provider companies on problems. Manage the Warehouse Admin Clerk. Manage the Export