We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales experience minimum -2 years
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales experience minimum -2 years
and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION
strong>EDUCATION, QUALIFICATIONS, EXPERIENCE NECESSARY:
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding Mechanical/Automotive Red Seal Qualification (mandatory) Proven experience in a technical or mechanical role, preferably automotive or fleet management industry Previous experience in a call center environment is highly advantageous interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
maintenance. EXPERIENCE, SKILLS AND QUALIFICATIONS REQUIRED: Minimum 5 Years' Proven work experience as a production production manager Minimum of 5 years' experience in the execution of basic production, estimating and field Excellent numerical ability – Must have experience in completing quotations / estimations Must be Computer literate – Proficient in Microsoft suite Experience with Chase software will be advantageous. Matric hour lunch break R16 000 per month subject to experience
our dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located located in Randburg (Johannesburg). The Call Center Agent will be responsible for providing excellent customer customer inquiries and complaints Customer Support experience Computer Literacy and proficiency in relevant Organizational and multitasking abilities Experience in a call center or customer service role is a plus
Contact Centre Team Coach
Based within all teams of the Contact Centre to ensure that the Customer Experience is delivered all the time.
Main
forms
– 5 years' experience customer service. A minimum of 3 – 5 years' administrative experience - beneficial beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language IsiZulu customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
– 5 years' experience customer service. A minimum of 3 – 5 years' administrative experience - beneficial beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language IsiZulu customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
within all teams of the Contact Centre to ensure that Customer Experience is delivered all the time.
Main
forms
EXPERIENCE