M-KOPA Customer Service - Team Coach
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The position of the Team Coach is to voice/messaging/email customer services team and to maintain quality of service delivered in conjunction conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the the Contact Centre to ensure that Customer Experience is delivered all the time.
Main Responsibilities limited to:
Maintenance/Support and Auxiliary Technical Support Services. ESSENTIAL FUNCTIONS: Hardware Maintenance: • message services • Maintenance of SQL Databases • Physical server maintenance at Data Centres Services: • Desktop/laptop for new staff • Key Cloak • Manage IT Team & Weekly Roster • Manage IT Assets Register Monitoring MySQL server status • Monitoring message services • Maintenance of SQL Databases • Physical server
devices and supplies, this company seeks to grow its customer base within public and private hospitals and healthcare and Key Opinion Leaders through regular communication and unparalleled customer service. Build and maintain relations other important stakeholders, including customers, payers, government, and employees in representing appointments with existing and potential customers. Train customers on the full range of products offered relevant to increasing product sales and excellent customer relations. Ensure timely deliveries of orders
devices and supplies, this company seeks to grow its customer base within public and private hospitals and healthcare and Key Opinion Leaders through regular communication and unparalleled customer service. Build and maintain relations other important stakeholders, including customers, payers, government, and employees in representing appointments with existing and potential customers. Train customers on the full range of products offered relevant to increasing product sales and excellent customer relations. Ensure timely deliveries of orders
Management •Interact with Key Opinion Leaders, major buying groups, Key Customers and other professionals in the direction for acquisition of new products and businesses Team Development •Develop long term competence of others interaction between other managers / Cross-functional teams Key Requirements: Relevant Life Science or Medical development. Existing relationships with Key Opinion Leaders required. Additional Requirements: Excellent verbal
BETWEEN THE AGES OF 18 TO 29 to join our dyamic team of Call Centre Agents. This is a full-time on-site responsible for providing excellent customer service, ensuring customer satisfaction, and offering timely ability to handle customer inquiries and complaints efficiently. Customer Service Representatives with strong Customer Satisfaction skills Excellent Interpersonal Skills and ability to handle customer inquiries inquiries and complaints Customer Support experience Computer Literacy and proficiency in relevant software
solutions. They provide printed brand activation services to corporates and small businesses. They have but are not limited to: Compiling of prospective customer lists for use of sales leads by using various of delivery, based on discussion with production team of own company’s own production turnaround time prospective customers to secure orders Present presentations of company’s products and services to customers customers Attend to customer concerns that are routine and refer more complex sales and technical problems
budget-friendly connectivity solutions A Market leader in Wi-fi and Fibre connectivity solutions is on skilled Level 2 NOC Technician to enhance their team. Minimum requirements: Matric or equivalent Mikrotik
we have established relationships with industry leaders and a vast majority of our business is repeat business business. ENVIRONMENT: JOIN an exciting and dynamic team of API Gateway Platform Engineers, who are responsible knowledge of specific platforms (Kubernetes, AWS services) for operational management of MuleSoft Integration positively contribute to platform feature and service designs. You will also automate tasks through appropriate delivers platform features, components of the service and solves complex technical problems with high
to join their team of staff in Randburg, Gauteng, to provide excellent customer service.
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