Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery maintaining quality standards. In addition, ensures optimal structuring of contact Centre support nationally acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate 4 Manage activities to ensure that the Contact Centre operating model improves the customer experience Manages the operational objectives of the Contact Centre nationally, to ensure collections to target, donor
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery maintaining quality standards. In addition, ensures optimal structuring of contact Centre support nationally acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate 4 Manage activities to ensure that the Contact Centre operating model improves the customer experience Manages the operational objectives of the Contact Centre nationally, to ensure collections to target, donor
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
Draft and/or regularly update the HR Contracts · Quality assurance to all contracts and ensure compliance role in a high-growth, fast-paced business. (Call centre experience would be an advantage) · Good working application as unsuccessful For any enquiries, please call 012 346 1950 R35 000 - R45 000 CTC pm
Draft and/or regularly update the HR Contracts · Quality assurance to all contracts and ensure compliance role in a high-growth, fast-paced business. (Call centre experience would be an advantage) · Good working application as unsuccessful For any enquiries, please call 012 346 1950 R35 000 - R45 000 CTC pm
in the store
Engage with the Distribution Centre regarding stock-related issues
Ensure stock anning and Organising
Pays attention to quality standards.
Ensures work gets done right the
processes in the store Engage with the Distribution Centre regarding stock-related issues Ensure stock accuracy Qualification Planning and Organising Pays attention to quality standards. Ensures work gets done right the first
processes in the store Engage with the Distribution Centre regarding stock-related issues Ensure stock accuracy Qualification Planning and Organising Pays attention to quality standards. Ensures work gets done right the first
Sales