respond to the customers’ needs with helpful solutions, delivering a high-quality service
Analyst:
Our client, a growing Managed Service Provider company, is expanding to the Cape Town for experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position prepares you to work in a fast-paced, agile, customer service-oriented environment while working individually latest technologies to provide exceptional customer service in support of our clients. Remuneration based years in general call center, office and customer service experience
Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking support to both our internal staff and external customers.
The Role:
In this companies, as well as supporting our valued external customer base.
Experience:
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
shops in more than 30 countries. If you’re driven, customer-focused, and ready to build a career with unlimited work options. Qualifications: Exceptional customer service and communication skills. Sales experience
process, and track all incoming orders from customers Communicate with suppliers to place orders and levels, and sales trends Provide excellent customer service by responding to inquiries and resolving complaints
process, and track all incoming orders from customers Communicate with suppliers to place orders and levels, and sales trends Provide excellent customer service by responding to inquiries and resolving complaints
candidate experience and offering a world class customer service.
Our client within the Financial and Investment services based in the UK and South Africa is currently advisors with the investment planning processes and services offered to a practice based in the UK and South quality and efficient professional end-to-end customer services and related processes. Maintain and enhance financial planning process At least 5 years Financial Services Industry work experience in a senior role Be able levels Responsibilities: Understand products and services offered by the business. Analyse monthly fund