interfacing with: Passengers ○ Passengers who use the contact center are generally those who are not comfortable looking for: A minimum of 5 years experience in a contact center role Excellent written and verbal communication
Reference: CPT006889-ST-1 PARALEGAL - NEDBANK BOND CENTRE (RETAIL) PARALEGAL - FNB BOND CENTRE (DEVELOPMENTS)
Experience in leading improvement initiatives within contact center or Managed Service Provider (MSP) environments Experience in leading improvement initiatives within contact center or Managed Service Provider (MSP) environments
experience is ideal Experience with Absa Bank and /or Nedbank is an added advantage. Well skilled and knowledgeable
experience is ideal Experience with Absa Bank and /or Nedbank is an added advantage. Well skilled and knowledgeable
Reference: CPT006889-ST-1 PARALEGAL - NEDBANK BOND CENTRE (RETAIL) PARALEGAL - FNB BOND CENTRE (DEVELOPMENTS)
schedules/invoices received (Discovery & Vitality, GAP, Nedbank Medical Savings, Momentum, Stratfin) Prepare and
schedules/invoices received (Discovery & Vitality, GAP, Nedbank Medical Savings, Momentum, Stratfin) Prepare and
reconciliations Monthly Trust bank reconciliations: FNB, Nedbank, Standard Bank, ABSA Management of advocate payments
reconciliations Monthly Trust bank reconciliations: FNB, Nedbank, Standard Bank, ABSA Management of advocate payments