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Incident Management Jobs in Cape Town

Jobs 1-10 of 74

Incident Manager Ikapa

 Ngage Specialist Recruitment LtdSouth Africa

all P1/P2 incidents with appropriate reporting and notifications to key stakeholders. Manage persistent persistent incidents from trend analysis and/or management escalations. Proactively manage incidents to satisfactory conclusion. Continuous improvement of the major incident management process. Keep service desk informed of progress Review the continuous improvement of the SGT incident management process. Trending of re-occurring incidents relevant IT experience ITIL Foundation and/or Incident Management Practitioners Certifications (Recommended)


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Digital Transformation Manager Cape Town

 Believe Resourcing Pty LtdCape Town Region

communicate expectations to internal teams; Incident Management: Maintain a database of major incidents for methodology; Knowledge of ITIL framework (Incident Management, Problem Management, Change Management, Service


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Network Operations Technician Cape Town

 TalentcruSouth Africa

Transmission / IP Networks environment Knowledge: Incident Management Problem Management. Network Management processes


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Service Desk Agent

 ExlCape Town Region

investigation and resolution. Incident Management: Follow established incident management processes to ensure timely records of all incidents, service requests, and troubleshooting steps in the IT service management system. Create investigation and resolution. Incident Management: Follow established incident management processes to ensure timely records of all incidents, service requests, and troubleshooting steps in the IT service management system. Create


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Service Desk Agent Cape Town

 ExlCape Town Region

investigation and resolution. Incident Management: Follow established incident management processes to ensure timely records of all incidents, service requests, and troubleshooting steps in the IT service management system. Create investigation and resolution. Incident Management: Follow established incident management processes to ensure timely records of all incidents, service requests, and troubleshooting steps in the IT service management system. Create


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Systems Analyst Stellenbosch

 Time PersonnelSouth Africa

skills Familiarity with ITIL principles and incident management processes DUTIES Conduct thorough analysis point of contact for application-related incidents, managing the incident resolution process from initial


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It Operations Manager

 Cyberpro ConsultingCape Town City Centre

operational processes and procedures for incident management, service request fulfillment, and escalation management. Incident & Problem Management: · Establish and maintain incident and problem management processes · In-depth knowledge of incident, problem, change, and release management processes and tools. · Strong


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It Operations Manager Cape Town

 Cyberpro ConsultingCape Town City Centre

operational processes and procedures for incident management, service request fulfillment, and escalation management. Incident & Problem Management: · Establish and maintain incident and problem management processes · In-depth knowledge of incident, problem, change, and release management processes and tools. · Strong


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Group Quality Assurance And Infection Prevention & Control Manager

Cape Town City Centre

matters in the different forums.
Incident management system through reporting, investigating,


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Junior Software Developer Tokai

 Datafin It RecruitmentTokai

dynamic provider of world-class Outsourced and Incident Management Services based in Tokai. You will help design


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