Other
hardware/software troubleshooting and problem-solving skills ITIL foundation accredited Reports to: Service Desk Manager
and risks, coupled with familiarity with COBIT, ITIL, NIST Frameworks, ISO27001, and internal audit principles
and risks, coupled with familiarity with COBIT, ITIL, NIST Frameworks, ISO27001, and internal audit principles
financial services environment is beneficial. · ITIL exposure would be beneficial. · Must have own transport
Experience working in a Financial Services environment. ITIL exposure. While we would really like to respond
with ad hoc reports. Requirements: Awareness of ITIL methodologies and best practice; Knowledge of the
within a Service Management framework, adhering to ITIL-based policies and practices. Documenting and planning
financial services environment is beneficial. · ITIL exposure would be beneficial. · Must have own transport
focus on service delivery. · Strong understanding of ITIL Foundation and COBIT frameworks. · Excellent leadership