the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
Matric Certificate 2-3 Years experience cold calling for leads Highly Energetic & Motivated Excellent
Certificate
Matric Certificate 2-3 Years experience cold calling for leads Highly Energetic & Motivated Excellent
service calls within the banking sector.
ICU experience Flexi working hours After hours calls is a must To apply, send a comprehensive copy of your CV to response "at"mvgrecruitment.co.za or call us on 0860 MVG (684). Ref: RNC/NC/LM
General assistance to the tax administrator. Making calls to SARS.