base and source new business offering catering services Implement business objectives Monthly, quarterly Management of internal relationships with support services Matric plus tertiary qualification essential Own
the Customer Experience within the Delivery Value Stream Lead, manage and control Customer Service, Operational Contract and Service Action Plan Performance Improvement Saving Report Control Governance Standard Measure
Key Accountabilities and Outputs Customer Management Objectives To be actively engage and base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal (refrigeration; signage) are managed per BevCo governance requirements Sales and Trade Marketing Objectives Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows
Key Accountabilities and Outputs Customer Management Objectives To be actively engage and base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal (refrigeration; signage) are managed per BevCo governance requirements Sales and Trade Marketing Objectives Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows
Key Accountabilities and Outputs Customer Management Objectives To be actively engage and base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal (refrigeration; signage) are managed per BevCo governance requirements Sales and Trade Marketing Objectives Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows
Key Accountabilities and Outputs
Customer Management Objectives
To be actively engage base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal (refrigeration; signage) are managed per BevCo governance requirements
Sales and Trade Marketing Factors
Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows
Key Accountabilities and Outputs
Customer Management Objectives
To be actively engage base of informal retail clients and to constantly service that base weekly/monthly
To facilitate informal (refrigeration; signage) are managed per BevCo governance requirements Sales and Trade Marketing Objectives
Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows
Key Accountabilities and Outputs
Customer Management Objectives
To be actively engage base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal (refrigeration; signage) are managed per BevCo governance requirements Sales and Trade Marketing Objectives Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows
Key Accountabilities and Outputs Customer
Management Objectives To be actively engage base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal (refrigeration; signage) are managed per BevCo governance requirements Sales and Trade Marketing Objectives Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows
Key Accountabilities and Outputs
Customer Management Objectives
To be actively engage base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal (refrigeration; signage) are managed per BevCo governance requirements
Sales and Trade Marketing Factors
Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows