in the Financial Services sector based in Durban North, Durban is seeking the services of an experienced experienced Financial Services Assistant. This is a well-established and growing business. This role will suit candidate who has thorough knowledge of Financial Services industry. The ideal candidate will have strong deliver excellent customer service. Matric Degree or Diploma in Financial Services and/or RE5 certification detail and the ability to provide exceptional customer service Detail-orientated and able to work in a fast-paced
is looking for an experienced manager for their service station and convenience store that has a woolies large car wash Job requirements: Experience in service station management must have management experience
Develop and implement people strategies in line with service delivery, performance objectives and budgets. Implement to efficient and effective service delivery, optimised quality of services rendered and maximise profitability that the business is evolving to meet changing customer expectations in terms of digital platforms. Advise the effective resolution of customer queries in order to ensure customer satisfaction and retention. with Customer Service Index. Develop and ensure implementation of practices, which build service delivery
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
initiatives to enhance the overall customer experience.
o Oversee the visual presentation of the store
trucks, forklifts, and other equipment
executing strategies to promote and sell products or services in retail stores or other sales environments. ensure products are adequately available for customers. This may involve coordinating with suppliers adjusting product placement based on sales data and customer feedback. Promotions and Pricing: Collaborate strategies aimed at driving sales and increasing customer engagement. Relationship Management: Build and
Sales Team. Quoting on transport and line-up for customer quotations. Working on spreadsheets and creating Update and maintain filing systems. Liaising with customers to understand and receive correct specifications Following up on customers payments. Maintain the CRM system for admin details relating to customers. Regular activities, progress and pipeline insights to customers. Project work. Matric. Diploma in QS / BTech in
Sales Team. Quoting on transport and line-up for customer quotations. Working on spreadsheets and creating Update and maintain filing systems. Liaising with customers to understand and receive correct specifications Following up on customers payments. Maintain the CRM system for admin details relating to customers. Regular activities, progress and pipeline insights to customers. Project work. Matric. Diploma in QS / BTech in
Will suit target and results driven, customer oriented and dynamic sales personality with a pleasing iary qualification preferred
the factory, managing job cards, delivery notes, customer queries and more. Job Cards: Print and prepare are included. Customer Queries/Complaints: Assist shop staff with addressing customer queries and complaints