the call centre, contributing significantly to our overall success. Operational Call Centre experience of operational management experience in a Call Centre environment. Proficiency in MS Office Suite, SAP platforms & complaints handling Knowledge of Call Centre Management systems Skills & Attributes: Strong
/>1. Configure and manage the Microsoft 365 Admin Centre
2. Implement and support Microsoft SharePoint
- Advanced knowledge of Microsoft 365 Admin Centre and SharePoint.
- Strong expertise in the
a busy Dental Centre located in the Northern Suburbs of Johannesburg. The dental centre is actively seeking
empowers all stakeholders with the “patient” at the centre and more a transparent system. It offers a solution other health professionals regarding patient assessment, diagnose and management; Takes responsibility accountability for legal consequences of own diagnosis (assessment) and prescribing practices; Works within National records of the assessment, diagnosis and management of the patient. Clinical Assessment Conducts a comprehensive comprehensive and holistic health assessment on clients of all age groups, with complex health problems
Keyword planner, AdWords, Shopping and Merchant Centre Pixel Implementation WordPress Duties: Develop may adjust for client needs. Fair process: Fair assessment, only shortlisted candidates contacted due to Keyword planner, AdWords, Shopping and Merchant Centre Pixel Implementation WordPress Glenvista, Johannesburg
Keyword planner, AdWords, Shopping and Merchant Centre Pixel Implementation WordPress Duties: Develop may adjust for client needs. Fair process: Fair assessment, only shortlisted candidates contacted due to Keyword planner, AdWords, Shopping and Merchant Centre Pixel Implementation WordPress Glenvista, Johannesburg
expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered according to KPI’s in conjunction with Contact Centre Manager on a regular basis
documentation and handover to maintenance / call centre and accepting handover from presales for new clients role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links and
analysis - Effective management of cost and/or profit centres
Management of the cost budgets
Monthly profit centre
Controlling of the effective and accurate reporting per cost / profit centre
expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered according to KPI’s in conjunction with Contact Centre Manager on a regular basis