Health queries. Beneficiary changes Change of bank details Withdrawals Change of personal details Requesting tax certificate requests Gap cover claims Broker changes Preferred Qualification: NQF5> or industry related
providing support.
issues and providing support. Executing required changes through configuration. Executing analysis and resolution resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional Specifications Preparing test data for testing CRs (Change Requests). Testing CRs (Change Requests) and preparing test results
appeal.
abreast with all product related information and changes.
Ensure that business change projects are tested efficiently within timescales and to a high quality to to ensure that the change delivered meets the requirements Ensure that the business users of the system
to change the car wash industry forever in South Africa. Be part of our team and grow and change it with
necessary
Major Incident Manager, Problem Manager and/or Change Manager) Problem Manager - Spearhead Problem investigations & track corrective actions Change Manager - Chair CABs for relevant changes, assess Impact & Risk weekly/monthly basis Conduct Incident, Problem & Change trend analysis to identify potential problems and
implications of known bugs and the impact of proposed changes on the testing process. • Use diagnostic tools/techniques dedication and a high sense of responsibility. Managing Change Constructively challenging the status quo to improve sense of urgency for change. Actively engaging others in the vision and purpose of change and influencing influencing the change process. Maintaining focus and seeing change through to completion. Recognising and celebrating celebrating progress in implementing change. Business Focused Sensitive to the cost of implementing a proposed