Troubleshooting production issues relating to drawings of parts, assemblies and jigs Liaising with technical staff qualification in Draughting Minimum 2 year of 2 years full time experience with 3D modelling and drawings using
for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident Coordinator processes. Service Level Agreements play an important part for this role as this creates strict timelines for tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping behavior and willingness to assist the users at all times Ensure 98% of all calls are answered within 30 seconds
quoted per modality, obtain selling prices for parts if required
Follow up with customers on quotes
/>Create job card as per scheduled appointment
If parts are quoted, check stock on hand and transfer to
Engineers inventory once they have provided feedback on parts used
Authorizing job cards and
team and build strong relationships
Efficient time-management
Strong Communication Skills
provide solutions to enhance their experience. Be a part of an innovative environment focused on excellence Problem-solving capabilities - Ability to work as part of a team - Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality - Excellent interpersonal
focussed on expansion. If you are looking to be part of a dynamic, fast paced environment this role is initiatives Budgeting and forecasting Accurate and timely reporting Monitor financial controls, governance
work as part of a team, interdependent as well as independently, and submit deliverables on time and in
Willing and able to travel, for up to 2 weeks at a time (international).
WHICH
Working with Jira and Confluence. - Ability to work as part of a team. - Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality. - Excellent interpersonal Communication - Problem Solving - Planning - Listening - Time Management
Attending of all Agile ceremonies and actively taking part in the ceremonies Adherence to the ZA IT HUB rules work as part of a team, inter dependant as well as independently and submit deliverables on time and in able to travel extensively, for up to 2 weeks at a time (international). Excellent interpersonal and organizational
quoted per modality, obtain selling prices for parts if required Follow up with customers on quotes sent Create job card as per scheduled appointment If parts are quoted, check stock on hand and transfer to Engineers' inventory once they have provided feedback on parts used Authorizing job cards and invoicing: Check a team and build strong relationships Efficient time-management Strong Communication Skills Monthly plus
quoted per modality, obtain selling prices for parts if required Follow up with customers on quotes sent Create job card as per scheduled appointment If parts are quoted, check stock on hand and transfer to Engineers' inventory once they have provided feedback on parts used Authorizing job cards and invoicing: Check a team and build strong relationships Efficient time-management Strong Communication Skills Monthly plus