customer service. The engineer answers incoming calls, tracks all information on the Remedy system along REQUIREMENT Pro-actively managing VIP's on the Vodacom campus regarding hardware, software and connectivity accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required
annual budget process, working with relevant cost center budget owners to create a realistic operational opportunities in Finance For more information, please call Lindsey Lombard R 700000 - R 800000 - Annually
insurance either as a broker agent or tied agent Call center agents not preferred unless they have a minimum
Our client, a prominent IT and data center infrastructure provider headquartered in Bryanston, Johannesburg Johannesburg, is seeking a skilled and visionary Data Center Solutions Architect to join their dynamic team industrial and commercial experience with an Data Center Infrastructure skill set At least 2 years' experience
UI/UX, love user-centered design, and are full of energy and ambition, this is your calling.
repair. Travel to various dealerships and service centers to provide specialized technical assistance and technical documentation, ensuring that all service centers have access to up-to-date and accurate information
machines via Microsoft cloud operation security center.
the business needs Provide well-reasoned, user-centered advice on the user interface and user experience
you’ll do:
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the