year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
Pharmaceutical Industry is seeking a vibrant, hardworking call centre agent.
to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:
currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west
Key Responsibilities:
- Conduct outbound calls to customers to promote products and services
Call Centre environment, receiving both inbound and outbound calls
- High energy
Pharmaceutical Industry is seeking a vibrant, hardworking call centre agent.
procedures and standards.
- Assist with training administration process (bookings, payments, record
certificates)
- Assist with the registration of inhouse training courses for CPD accreditations
- General
support at reception)
- Data capturing (CVs and training information)
- Assist with candidacy administration
- WSP (Workplace Skills Plan) / ATR (Annual Training Report) reporting
- Strong communication
administration experience, preferably within the training or engineering environment.
- Experience
Co-ordinate the training and development function Duties including but not limited to: Conduct training needs analysis assess training providers and their products to assist with training needs Implement training strategy strategy Schedule and communicate training Conduct comprehensive recordkeeping activities Compile regular management reports Compile Workplace Skills Plans and Annual Training reports for all business units Ensure that grants
Job Objectives
of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Walk-in centre face to face support. Instant Messaging/AI Support. Special projects (training, exhibitions