of experience as a Retentions Agent
part of our organization, specializing in outbound call center operations. Our primary responsibility is arrangements. Updating banking details on the system. Calling clients before their next hampers are dispatched sales system with arrangements made. Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience in a call centre, collections, or customer service role is preferred be commission based only and is linked to every call you make. The expected salary is between R17 500
part of our organization, specializing in outbound call center operations. Our primary responsibility is arrangements. Updating banking details on the system. Calling clients before their next hampers are dispatched sales system with arrangements made. Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience in a call centre, collections, or customer service role is preferred be commission based only and is linked to every call you make. The expected salary is between R17 500
following: Coordination of in person and or online training sessions for the various impacted business functions Management Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration staffed at all times; Attendance at all Company training and functions; Correct completion and use of all
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration staffed at all times; Attendance at all Company training and functions; Correct completion and use of all
coordination of shift schedule when required i.e. training, events, absenteeism and any form of leave
Multi skilled to provide Call Centre services
Direct station and communication
system faults to maintenance
department/Call Centre
It should be noted that for operational
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional • Provide customers with relevant product or training information as required. • Maintain a high sales returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional • Provide customers with relevant product or training information as required. • Maintain a high sales returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high
Our established firm based in Claremont, Cape Town is looking to employ a bright and independent Tax Administration - Checking on SARS correspondence daily. Training the tax department with regards to aspects of on-the-job training. Assisting tax trainees with competencies as required by the prescribed training program