industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
Call centre (Randburg - collections) requires a book manager to:
Manage large accounts, working
strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Central contact for liaising between the group and ABSA, which includes opening and closing accounts, dealing
Central contact for liaising between the group and ABSA, which includes opening and closing accounts, dealing
Central contact for liaising between the group and ABSA, which includes opening and closing accounts, dealing
life underwriting and administration industry. Call centre experience would be beneficial. Knowledge of
life underwriting and administration industry. Call centre experience would be beneficial. Knowledge of