area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to
Employer Description Companies offers services in project engineering, procurement, and construction for industries. Job Description Your duties will encompass: Managing Team Schedule. Coordinate all aspects of service Proficiency in Microsoft Office and service management software. Experience from Engineering, Construction
opportunity for a dynamic and Central Key Accounts Manager to provide administrative and analytical support Key Accounts Team. Purpose of the Job: To act as centralised liaison with clients and Key Account Managers Managers (KAMs) in respect of all client accounts. Acquire a thorough understanding of Client administrative between KAMs and internal teams. Resolve client account queries and provide the KAMs with the required forecasts to KAMs. Monitor centrally all client base account statuses and schedule client stock takes for KAMs
opportunity for a dynamic and Central Key Accounts Manager to provide administrative and analytical support Key Accounts Team. Purpose of the Job: To act as centralised liaison with clients and Key Account Managers Managers (KAMs) in respect of all client accounts. Acquire a thorough understanding of Client administrative between KAMs and internal teams. Resolve client account queries and provide the KAMs with the required forecasts to KAMs. Monitor centrally all client base account statuses and schedule client stock takes for KAMs
Objectives
Operations/Project Supervisor– CAPE TOWN, Century City - R28 000 Per Month Neg - URGENT Manage team of four Operations Co-Ordinators, SLA Contract and Account Management: 1.Review and ensure compliance with SLA Evaluate overall performance in SLA contract and account management, identifying areas for improvement. 3.Streamline data and insights, and align efforts for cost management. 5.Handle contract escalations, communicate with with stakeholders, and ensure timely resolution. 6.Manage contract cancellations, process requests, and comply
relationship management and business development. Applicant will start on a Temp/Project fee payment.
Operations/Project Supervisor– CAPE TOWN, Century City - R28 000 Per Month Neg - URGENT Manage team of four Operations Co-Ordinators, SLA Contract and Account Management: 1.Review and ensure compliance with SLA Evaluate overall performance in SLA contract and account management, identifying areas for improvement. 3.Streamline data and insights, and align efforts for cost management. 5.Handle contract escalations, communicate with with stakeholders, and ensure timely resolution. 6.Manage contract cancellations, process requests, and comply
mission, just like you!
Account specific roles and responsibilities: