North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to valuable content for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's
Prepare statements and reports for the company accountant. Dispatch statements and copy invoices to customers Address and resolve queries appearing on customer accounts promptly. Respond to client inquiries and resolve Minimum Matric qualification with a focus on accountancy; a post-matric qualification in Finance is advantageous
negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to valuable content for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's facing role such as Client Experience or Technical Account Management role IT/Tech related experience Experience
niche is the accounting industry, so it is important to know and embrace the accounting industry to make SEO-best practice in mind Experience writing for the accounting/finance industry is also a major plus Experience
niche is the accounting industry, so it is important to know and embrace the accounting industry to make SEO-best practice in mind Experience writing for the accounting/finance industry is also a major plus Experience