North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner at-risk accounts, provide clients with recommendations on how to get the most from products/services Own for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's health scores