Deliver exceptional customer service, promptly addressing client queries and concerns. Schedule and coordinate
for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing
clients' needs Collaborate with other team members to address any technical issues or concerns Requirements :
clients' needs Collaborate with other team members to address any technical issues or concerns Requirements :
on changes and procedures within the company to address customer needs effectively Maintain awareness of processes and departmental functioning Identify and address issues within the allocated area, proposing changes
for a given development phases (target date) and address any delays with the Senior Management. Manage all
action, feedback Identify and assist in efforts to address community grievances and potential threats to improving
platform, including identifying technical debt and addressing technology risks. Contribute to the development
midlevel knowledge of routing, switching, IP addressing & FW rules. Network Cabling and Crimping
execution of incident response plans to effectively address and mitigate security incidents.