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The main purpose of the role is to allocate, monitor and manage calls received for support and ensure completion of the service within the clients SLA. Updating the call logging system. Scheduling and following up with the Technicians. Coordinating and managing calls. Updating the daily, weekly and
Essential Minimum 3 years promotion, branding and admin experience
Essential Minimum 3 years promotion, branding and admin experience
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of the marketing strategy; Adhoc admin tasks that may arise. Experience in a similar sales/customer service
of the marketing strategy; Adhoc admin tasks that may arise. Experience in a similar sales/customer service
advantageous Skills: General Admin skills Good computer skills. Must have experience in SYNC - issue cut sheets
Represent the Auto Centre at reception, welcome customers, book in vehicles for repairs/servicing Answer questions about service outcomes, schedule and book appointments, facilitate vehicle and customer drop-offs and pick-ups. Assist with parts sourcing, and pricing and create quotes for customers'