Our client is looking for a Back Office Support Analyst to join their team. The primary purpose of the Back Office squad
Customer Service
Provide after-hours support according
Global Company with a Cape Town office supporting an International Client base. Forming part of a global
customer infrastructure MS Server support
Office 365 Support
Desktop Support
QUALIFICATION
(Unifi preferred)
clearing ICT equipment in Members of Parliament's offices. Support the roll-out, training, and ongoing support
Staff application training/ Support Microsoft Office 365 support Microsoft Teams support Provide remote support
issues and follow-ups; Interface between Head office support functions and the customer to ensure consistently
issues and follow-ups; Interface between Head office support functions and the customer to ensure consistently
software support, Office 365, IT Technician L1/L3, and Onsite and telephonic support. Applicants should
User Support Microsoft Windows & Office Application Support and Installation Windows Server Management Management & Administration Microsoft Office 365 2nd Line Support & Administration Escalation of issues