Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated issues and providing product/service information. Data Entry: Accurately log call details and customer to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
providing product/service information.
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client build their understanding of products Create reports/data extracts as per broker's request from time to time Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre experience
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client build their understanding of products Create reports/data extracts as per broker's request from time to time Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre experience
passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre has a permanent opportunity available for a Parktown . The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches terms of care, professionalism, knowledge and contact resolution • Facilitates the sharing of best practice service productivity and performance in the contact centre through the achievement of agreed quality assessment
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated issues and providing product/service information. Data Entry: Accurately log call details and customer to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
of complaints • Answering/responding to inbound contact from customers professionally and responding to requests raised by customers • Rooting inbound client contacts to the appropriate resources when necessary • taken • Adhere to contact centre schedules and protocols • Provide first time client contact resolution where You must have a minimum of 2 years in the call centre and administration industry • You must have experience
of complaints • Answering/responding to inbound contact from customers professionally and responding to requests raised by customers • Rooting inbound client contacts to the appropriate resources when necessary • taken • Adhere to contact centre schedules and protocols • Provide first time client contact resolution where You must have a minimum of 2 years in the call centre and administration industry • You must have experience
tracking and feedback.