individual to receive all consignment documentation, capture on inhouse system all required consignment and precision and accuracy, verify all information captured is correct and process all consignment documentation following: Receive and capture documents on the LMS system. Identify missing data and errors and follow-up documents. Ensure overall accuracy of waybills being captured. Ensure no parcel is left unverified. Compile
advantageous
- Must have an electrical qualification (N3 +) and have an understanding of wiring of meters
- Must have excellent telephone etiquette as you will need to assist customers with any technical issues faced
- Computer Literate
- Must have a clear criminal and credit check
ty to work with little supervision
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance in a 2IC or team leader role within a large contact centre Excellent interpersonal communication skills
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Position Available: Inbound Client Contact Centre and Correspondence Administrator
Actas the primary point of contact for e-commerce clients Handle phone and email enquiries Resolve customer customers and provide feedback on applications Contact and follow up with customers (request additional Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
Actas the primary point of contact for e-commerce clients Handle phone and email enquiries Resolve customer customers and provide feedback on applications Contact and follow up with customers (request additional Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder
seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound To verify and update if necessary all personal contact information for clients including the Medical Aid and training will be done within our Client Contact Centre for all successful candidates. The successful their probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing progress and skills gained within the Client Contact Centre. R11 000 - R16 000 - Monthly