Our client is looking for a Back Office Support Analyst to join their team. The primary purpose of of the role is operational support of the production Back-Office environments, ensuring continuous monitoring monitoring and improvement of Back-Office processes and functions including preventative and proactive nsibilities:
Technical Support
Effective resolution of escalated issues.
Provide support functions for the Back-Office environment.
Ensure
Role:
The IT Support Administrator will be responsible for providing comprehensive
and 2nd line technical support to our clients staff in our clients Cape Town office. This role involves
involves both face-to-face and remote support across a Windows environment, handling a wide range of hardware
1st and 2nd Line Support for all user IT issues, both face-to-face and via Remote Support Tools
hands on support to the organization's ICT support requirements. To ensure the backup administration for both Backup Certification » 1 year experience as ICT support » 3 years backup experience on premise » 2 years
supply of world-class products. As the IT Support Administrator, you will play a crucial role in ensuring You will be responsible for providing technical support to employees, troubleshooting hardware and software maintaining the IT infrastructure. Maintain and support physical and virtual servers and desktop & workstations Maintain and support WAN & LAN infrastructure throughout an office and factory environment Maintain and support ERP, AD & Host servers (Sage 300 / Accpac), Qlik, KOFAX Maintain and support shared-drives
A vacancy exits for the position of I.T Admin Support in the I.T Department of the National Bargaining Provide Super User support New Staff application training/ Support Microsoft Office 365 support Microsoft Teams Teams support Provide remote support of offsite users SQL Server scripts Working on Windows Server Environments and External requests Enforce POPIA requirements Support Key functions of the I.T Team Assist Team with Access Database- query, update, report Microsoft Office 365 Matric with Pure Maths At least 1 years working
Boksburg
REPORTING TO : Senior Technical Support Specialist
Grade 12/Matric or equivalent 3-5 years industry experience in technical administration.
Experience with ERP (SAP, Business
to provide administrative support to the branch by performing general office administration and assisting assisting operations by carrying out first line support to clients, dispatching technicians, following up General office administration: · Scan, copy, fax · Answering telephones · Filing and general office upkeep with various departments both at branch and head office level Dispatching · Overseeing the activities of an Office Administrator · Excellent typing skills with effective communication skills · MS Office (Advanced
Reference: PE010786-LM-1 Role: The IT Support Administrator will be responsible for providing comprehensive and 2nd line technical support to our clients staff in our clients Cape Town office. This role involves involves both face-to-face and remote support across a Windows environment, handling a wide range of hardware 1st and 2nd Line Support for all user IT issues, both face-to-face and via Remote Support Tools Perform organizations network systems. Administer User Accounts, permissions, and group policies within Active
Day to day support of IT requirements for the companys users
Intermediation between users and IT
(Microsoft patching and anti-virus; other application support NetSurIT Cloud operation security centre)
Computer
/>Assistance with office setup and IT configurability in all branches and offices across SA (remote configuration)
Covering calls for other office facilities such as connectivity, security, working
environments, telephones, multi-functional devices and any office devices
Communicate to all staff on any IT
Systems Administrator, Desktop Support & Facilities person to join their team. Day to day support of IT (Microsoft patching and anti-virus; other application support NetSurIT Cloud operation security centre) Computer policies) Assistance with office setup and IT configurability in all branches and offices across SA (remote configuration) configuration) Covering calls for other office facilities such as connectivity, security, working environments environments, telephones, multi-functional devices and any office devices Communicate to all staff on any IT issues