basis and
Candidate must have Collections experience in the Call Centre environment • Excelled numerical and excel skills
on the daily basis and – compare the EDC and Call Centre data to identify fraudulent transactions, notify
on the daily basis and – compare the EDC and Call Centre data to identify fraudulent transactions, notify
clerk to operate switchboard and receive incoming calls , direct callers professionally ,correctly, promptly correctly route incoming and outgoing telephone calls at switchboard – Take and distribute accurate messages
Answering incoming telephone calls, determining purpose of callers, and forwarding calls to appropriate supervisor supervisor. Taking and transferring calls or delivering messages or to appropriate personnel when they are management. Manage emails, letters, packages, phone calls and other forms of correspondence. Create and update
telephone calls using own initiative and, where appropriate, deal with queries and/or route calls to appropriate
telephone calls using own initiative and, where appropriate, deal with queries and/or route calls to appropriate
telephone calls using own initiative and, where appropriate, deal with queries and/or route calls to appropriate
taking and delivering of messages, routing of calls, doing basic typing mostly of registration letters administration whilst manning the board. Will also be called upon by main director to assist with PA duties