We require candidates that play a crucial role in providing technical assistance and support to our clients regarding network-related issues. You will be responsible for monitoring, troubleshooting, diagnosing, and resolving network problems to ensure our clients' systems operate efficiently. Majori
to customer satisfaction, we are expanding our 24-hour contact center team and are seeking a dynamic and
external users during and if required after working hours. Escalate calls if necessary. Help users maximise Provide server support – ad-hock. Remote support after hours. Provide support on printers, scanners, video Should you not receive any feedback within 2 weeks after the closing date, please consider your application
external users during and if required after working hours. Escalate calls if necessary. Help users maximise Provide server support – ad-hock. Remote support after hours. Provide support on printers, scanners, video Should you not receive any feedback within 2 weeks after the closing date, please consider your application
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is line product support both during and after standard working hours according to the published Standby Roster (application support). Good understanding of call centre environments and equipment. Good understanding
managing projects from the beginning to the end, which calls for exceptional leadership, communication, and problem-solving Here are a few steps you will have to go through after you send your resume: If your experience meets the criteria of the vacancy, we conduct a 15-minute phone call because we want to get to know you better. If we we are a good match, we invite you to a 1-hour video call with our hiring manager, which will be followed
(preferably in the contact service centre industry: in-house centre within airline industry or international Exchange 2003, Soft Grid 4.1 or later, System Centre configuration manager (SCCM).
all work performed as well as strict usage of the call logging systems to ensure open communication with whole team. Willingness to be available and work after hours when necessary to minimize business downtime
resolve technical problems; respond to telephone calls, calls directly assigned to them, emails and in-person iPhones and iPads 1 years’ experience of MS Systems Centre Configuration Manager Qualifications: Matric/Grade Requirements: Required to work overtime including after-hours, weekends and/or public holidays if there is
managing projects from the beginning to the end, which calls for exceptional leadership, communication, and problem-solving Here are a few steps you will have to go through after you send your resume: If your experience meets the criteria of the vacancy, we conduct a 15-minute phone call because we want to get to know you better. If we we are a good match, we invite you to a 1-hour video call with our hiring manager, which will be followed