to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses Coordinate with Grad bay Manager to help transition agent from Training to Grad bay as per expectations · Coordinate with Grad bay Manager to help transition agent from Training to Grad bay as per expectations ·
to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Keep
Daily IT technical desktop level support to the agents in the call centre Handing the daily IT Incidents
Mobile applications support queries escalated by agents. Relief Duties Acts as a backup in the absence
Mobile applications support queries escalated by agents. Relief Duties Acts as a backup in the absence
ICT organization. Working knowledge of management agents, redundancy concepts, and products within the supported
backups. He/she will act as a section's purchasing agent and trainer/coordinator for all Mission computer