Purpose
To ensure maximum stakeholder and customer satisfaction is achieved by managing orders, lead
/>Enhanced customer service
Master Data and inputs into Load plan aligned to Customers DSP (Distribution
(Distribution Service
Package)
Continuous communication with SD Planning to ensure calibration
master data to meet
customers changing needs
Feedback on all customer comments, queries and suggestions
improve service levels
Accountable for new customer take-on process in-trade including customer induction
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. · To ensure sufficient legistation. · To timeously and efficiently resolve all customer queries in line with the Company's policies. · at the point of sale. · To deliver superior customer service by acting as a brand ambassador, being visible friendly and professional service. · To support the Group's vision to be the customer's first choice health
Planning, Distribution, IT and partners to ensure all service expectations are met. Key Responsibilities E-commerce delivers the best shopping experience for our customers. Develop and continuously optimise the e-commerce Retail Supply chain and Marketing Lead Manage Customer Service Manage the online fulfilment team on a day- proficiency Comprehensive understanding of Customer Service Perks & Benefits You get to work for a subsidy Company performance incentive scheme Long-service incentives Holistic Employee Wellness programme
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. · To ensure sufficient legistation. · To timeously and efficiently resolve all customer queries in line with the Company's policies. · at the point of sale. · To deliver superior customer service by acting as a brand ambassador, being visible friendly and professional service. · To support the Group's vision to be the customer's first choice health
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing legistation. To timeously and efficiently resolve all customer queries in line with the Company's policies. To at the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible friendly and professional service. To support the Group's vision to be the customer's first choice health and
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing legistation. To timeously and efficiently resolve all customer queries in line with the Company's policies. To at the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible friendly and professional service. To support the Group's vision to be the customer's first choice health and
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing legistation. To timeously and efficiently resolve all customer queries in line with the Company's policies. To at the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible friendly and professional service. To support the Group's vision to be the customer's first choice health and
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing legistation. To timeously and efficiently resolve all customer queries in line with the Company's policies. To at the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible friendly and professional service. To support the Group's vision to be the customer's first choice health and
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing legistation. To timeously and efficiently resolve all customer queries in line with the Company's policies. To at the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible friendly and professional service. To support the Group's vision to be the customer's first choice health and
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing legistation. To timeously and efficiently resolve all customer queries in line with the Company's policies. To at the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible friendly and professional service. To support the Group's vision to be the customer's first choice health and