Assess, evaluate, and monitor the adequacy, effectiveness and efficiency of the organizations internal control systems. Identify improvements and enhancements to the internal control systems. Risk Management - Identify risk areas and implement controls and systems to address these. Investigate breac
soft copy) in relation to their agreements and ancillary documentation (including uploading documents/correspondence
Work closely with the Customer Care Support Team Lead and Customer Care Account Managers to align technical
User support within a VIP environment, ensuring careful and optimal call management and efficiencies. Provides
product-minded solutions A focus on deliverability with a care for clean and articulate code A start-up mindset
Citrix DaaS Analysis and reporting on Citrix system health Patch management of Citrix systems 1st and 2nd
software functionality meets requirements, and take care of non-functional aspects like performance and response
needs are met with the utmost professionalism and care. Team Leadership: Lead our technical team, coordinating
management of hosted services and solutions with care and attention. Skillfully troubleshoot and resolve
cross-skilling in the team Provide support during high care and after a change has gone live. Work independently