An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role report to the Helpdesk Supervisor. Job Purpose: To receive incoming calls to the helpdesk and log all calls completion. Maintain communication between the helpdesk and the caller. Ensure the caller is satisfied continuity. Provide reports and feedback to the Helpdesk Supervisor on all follow-ups and calls to be able schedule drawn up by the help desk supervisor. Each Helpdesk operator will be allocated a week to be on standby
industry has a permanent vacancy available for an IT Support to join their dynamic team. This is an on-premises servers, cyber security, and general end user support.
IT Policies and procedures:
IT Support Technician/East London
Position Summary:
Desktop >Desktop Support for dealing with day-to-day tickets and call outs.
Collecting and delivering stock configure & troubleshoot.
Provide remote support via phone & remote connection.
Escalate
actively seeking passionate Intermediate & Senior Support Engineers to join our dynamic team on a full-time infrastructure support Familiarity with VOIP systems is preferred Prior experience in Network Support is beneficial
motivate a team of support technicians to deliver high-quality technical support
Urgently seeking a Support Technician with the below experience: