industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
and are known throughout the industry for their experience and strong track records. How you'll role In Maintain an internationally recognised customer experience Ongoing servicing of client book Conduct regular qualification 2 years' experience in a financial advisory role Financial planning and sales experience Must be in transferable book of AUM will be beneficial Offshore experience will be beneficial Salary Basic commission (to
and are known throughout the industry for their experience and strong track records. How you'll role In Maintain an internationally recognised customer experience Ongoing servicing of client book Conduct regular qualification 2 years' experience in a financial advisory role Financial planning and sales experience An RE 5 qualification transferable book of AUM will be beneficial Offshore experience will be beneficial Salary Basic commission (to
and are known throughout the industry for their experience and strong track records. How you'll role In Maintain an internationally recognised customer experience Ongoing servicing of client book Conduct regular qualification 5 years' experience in a financial advisory role Financial planning and sales experience Must be in transferable book of AUM will be beneficial Offshore experience will be beneficial Salary Basic commission (to
and are known throughout the industry for their experience and strong track records. How you'll role In Maintain an internationally recognised customer experience Ongoing servicing of client book Conduct regular meetings with key clients What you'll need Proven experience in a financial advisory or wealth management African equivalent) Financial planning and sales experience A strong desire to learn and grow professionally will be beneficial but not essential Offshore experience will be beneficial Salary Basic commission (to
and are known throughout the industry for their experience and strong track records. How you'll role In Maintain an internationally recognised customer experience Ongoing servicing of client book Conduct regular meetings with key clients What you'll need Proven experience in a financial advisory or wealth management African equivalent) Financial planning and sales experience A strong desire to learn and grow professionally will be beneficial but not essential Offshore experience will be beneficial Salary Basic commission (to
absence of key resources, assisting where required. Matric / Grade 12 MUST have NQF4 (insurance related qualification) Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an advantage