person between the customer and client. To assist Technicians. To assist with the Workshop administration
include: queries from customers, assisting with complex service calls, technician support, queries around parts
supervisor; Providing general assistance and communication between customers, technicians, and relevant departments;
MAIN PURPOSE OF JOB: Manage all Technical work done in the area, client queries and manage Technicians, Technical Assistants as well as dotted line of responsibility to Technical Co-ordinators. REPORTS TO: Branch Manager SUBORDINATES: Installation Technicians Service Technicians Wireman DUTIES: TECH