Proactively monitors the work queues Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA Updates tickets with resolution tasks performed Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents
and development of self and others utilizing available training opportunities. Participate in, and drive
Requirement Gathering : You work closely with business stakeholders to understand their requirements for automation. This involves identifying repetitive tasks, manual processes, and opportunities for efficiency improvements. Process Analysis : You analyze existing client business processes to deter
The job specification outlines the responsibilities of an HRIS & Analytics Specialist, focusing on managing HRIS, analyzing data, ensuring data integrity and security, and collaborating for system enhancements. Key duties include performing application upgrades, providing training and support, d