Monitor Field Team groups for escalations and assistance requests, including switch renaming, device connection instructed otherwise or unsure of the outage reason. Assist Area Managers by addressing specific client issues contact with the client. APEX Support: Provide assistance on Apex with complex issues escalated from Senior client saturation. Migrate clients to sectors with available capacity and collaborate with mast engineers to understanding on IP networking, basic dynamic routing protocols and ISP design Networks. Basic understanding of PtMP
technology. Good knowledge of Windows operating systems; Basic knowledge in Server technology and in virtual servers deemed necessary to integrate them into our systems. Assist Monitoring and Control Segment Manager in improving segment knowledge of the regional sales managers and assist in demonstrations and/or evaluations. Provide practical Strengths and weaknesses of the current and future available Monitoring solutions on the market. Be confident
this job for you? This position is specifically available for disabled candidates who hold a BSc Degree encourage you to apply. This position is specifically available for disabled candidates who hold a BSc Degree
school and ensuring high levels of uptime and availability, integration, and automation. General Responsibilities: firewall infrastructure, including setting up high availability and cross-site connections Proficiency in specialized expert-level technical support and troubleshooting assistance to clients or internal teams on networking infrastructure
guidance & mentorship
guidance & mentorship
Technical guidance & mentorship Ensure software availability, maintainability and scalability Active participation
is easily accessible for stakeholder consumption Assist with training requirements and documentation Business and external clients by providing advice and assistance . Create understanding of the ‘real' versus ‘perceived'
members of the Transaction Advisory team
- Assist with creation of appropriate folders, naming convention
constantly improving our VDI platforms stability and availability Work with other IT teams on integration of new