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Business Analyst With Nice's Rtma Advanced Process Automation (apa)

 Bashr ConsultingJohannesburg  R650 000

solutions for the successful optimization of call center processes Conducts an analysis of customer service goals to establish operational goals for the call center. Designs and implements a solution that assists assists in resolving critical issues affecting call center operations. Communicates with customers and other other business stakeholders about the status of call center initiatives. Manages interactions with Service Implementation for key functional areas such as call center and operational efficiency. Works with clients


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