experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position where qualification.
HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
products in emerging markets. Familiarity with human-centered and service design concepts. Fluency in technology
email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
other software products Familiarity with user-centered design principles and design thinking methodologies
the progress and outcome of high-impact support calls and contributing to the root cause analysis process to users on the progress of outstanding support calls, including procurement requests. Monitoring Systems
supplier Best practice adoption across the platform Call Rating / DID rating Experience: 5 years experience
vendors for seamless integration
party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets
collaborators. Who are we looking for? We are calling out all Business Intelligence Analysts who are