our client's Legal Collections team in a busy call center environment. The successful candidate will be and training - Monitor team performance, including call quality, adherence to collection guidelines, and experience in legal collections, preferably in a call center environment - Proven experience in team management
Stakeholder Objectives • Hold regular meetings with all agents and service providers to review progress, quality
Stakeholder Objectives • Hold regular meetings with all agents and service providers to review progress, quality
Effectively record merchandising activities Execute calls as per call cycle. Advice RSM on out-of-stock products
Effectively record merchandising activities Execute calls as per call cycle. Advice RSM on out-of-stock products
Effectively record merchandising activities Execute calls as per call cycle Advice RSM on out-of-stock products
Effectively record merchandising activities Execute calls as per call cycle Advice RSM on out-of-stock products
telephone calls using own initiative and, where appropriate, deal with queries and/or route calls to appropriate
telephone calls using own initiative and, where appropriate, deal with queries and/or route calls to appropriate
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