seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading provider escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
essential
Valid drivers license
Cold calling and supporting existing clients
Basic
the company’s products inside out. They are often called upon to provide support to clients to be able to
Restaurant and Admin Processing all mails, screening calls, and answering enquiries/complaints. Responsible
Restaurant and Admin Processing all mails, screening calls, and answering enquiries/complaints. Responsible