As a Contact Department Agent, you will be the first point of contact for our customers, providing support Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
As a Contact Department Agent, you will be the first point of contact for our customers, providing support Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts management • Telephonic and email support • Video calling experience (advantageous) • Contact centre experience AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high
Well established comapny requires well spoken and presentable CRM • Contract Management: Loading of new clients and updating of existing Client details on all Systems (Pastel, RMS, RPX, CRM) • Customer Care (after sales service): Client queries; complaints; reporting; assisting all Departments w
industry is currently looking for a Customer Service Agent , in Johannesburg. rocess all customer transactions experience in a Customer Service department and/or a call centre (distinct advantage). Excellent communication
industry is currently looking for a Customer Service Agent , in Johannesburg. rocess all customer transactions experience in a Customer Service department and/or a call centre (distinct advantage). Excellent communication
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will and behavior. We are currently recruiting for a Call Centre Representative for sports betting that will behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational shift basis
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will and behavior. We are currently recruiting for a Call Centre Representative for sports betting that will behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational shift basis
Pretoria is looking for a Car Rental/Customer Service Agent. Vehicle renting and related admin Customer service
URGENT NEW PERMANENT VACANCY CLIENT LIAISON AGENT (ROAD TRANSPORT/LOGISTICS) KORSTEN, PORT ELIZABETH previous role of Client liaison / Customer Service Agent Proficient on Winfreight / Winfocus (other tracking Main duties & Job Function: The Client Liaison Agent is responsible for managing all aspects of shipping previous role of Client liaison / Customer Service Agent Proficient on Winfreight / Winfocus (other tracking