experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position where qualification.
By the end of 2024, we plan to expand our team centered around your expertise and leadership. This expansion
other software products Familiarity with user-centered design principles and design thinking methodologies
the progress and outcome of high-impact support calls and contributing to the root cause analysis process to users on the progress of outstanding support calls, including procurement requests. Monitoring Systems
vendors for seamless integration
party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets
collaborators. Who are we looking for? We are calling out all Business Intelligence Analysts who are
supplier Best practice adoption across the platform Call Rating / DID rating Experience: 5 years experience
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers