looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Years' Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre
looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Years' Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre
• Matric • Minimum of 2 years relevant Sales Call Centre experience • Health & Wellness experience
the client's details on the CRM system. If need be call them to confirm information that might be missing of your Brokers clients & Booking a Wellness Centre App. Vitality is the most crucial element to what have already received confirmation on a Wellness Centre booking date. Contact 5 clients per broker per client not want to attend the Discovery Wellness Centre, send them an e-mail with all relevant details
the client's details on the CRM system. If need be call them to confirm information that might be missing of your Brokers clients & Booking a Wellness Centre App. Vitality is the most crucial element to what have already received confirmation on a Wellness Centre booking date. Contact 5 clients per broker per client not want to attend the Discovery Wellness Centre, send them an e-mail with all relevant details
Midrand. KEY RESPONSIBILITIES Lead and align Contact Centre solutions and partners to identify and qualify Present and sell the Enghouse Interactive Contact Centre Solution in coordination with the Pre- Sales teams
Manage the CRM requirements:
Communicating with customers, making outbound calls to potential customers, and following up on leads ability to multitask. Excellent phone and cold calling skills. Exceptional customer service skills. Strong
Communicating with customers, making outbound calls to potential customers, and following up on leads ability to multitask. Excellent phone and cold calling skills. Exceptional customer service skills. Strong
(including but not limited to virtual meetings, calls, site visits, face-to-face engagements / meetings leadership across various formats (LinkedIn, cold calls, cold emails, etc.). · Leveraging digital marketing (in addition to maintaining accurate records of calls, meetings, transaction materials, etc.) · Performing professionalism and integrity. Extensive cold-calling and virtual outreach experience are considered