Education (CHE). The IIE Varsity College Online Centre in Waterfall (Midrand) has a vacancy for a Senior the students who are registered with the Online Centre as per the batching timeline to allow for prepacked registered with the Online Centre who have selected the campus as their exam centre. Prepares all the assessment required for the students registered with the Online Centre. Pulls The Student HUB report daily to ensure the write the assessment. Ensures that the Assessment Centre carries out all pre assessment logistical requirements
with Caseware, cashbooks, bank recons, loans, cost centre recons and asset ledgers. Must have a degree with
the client's details on the CRM system. If need be call them to confirm information that might be missing of your Brokers clients & Booking a Wellness Centre App. Vitality is the most crucial element to what have already received confirmation on a Wellness Centre booking date. Contact 5 clients per broker per client not want to attend the Discovery Wellness Centre, send them an e-mail with all relevant details
the client's details on the CRM system. If need be call them to confirm information that might be missing of your Brokers clients & Booking a Wellness Centre App. Vitality is the most crucial element to what have already received confirmation on a Wellness Centre booking date. Contact 5 clients per broker per client not want to attend the Discovery Wellness Centre, send them an e-mail with all relevant details
of the role is to allocate, monitor and manage calls received for support and ensure completion of the the service within the clients SLA. Updating the call logging system. Scheduling and following up with managing calls. Updating the daily, weekly and monthly dashboard. Compling a breakdown of calls to the the team or when requested. Escalating calls to management. 6 months to 1 year experience with an IT admin
Midrand. KEY RESPONSIBILITIES Lead and align Contact Centre solutions and partners to identify and qualify Present and sell the Enghouse Interactive Contact Centre Solution in coordination with the Pre- Sales teams
surveillance on sites, tracking, mobile tracking, call centre, incident management and operational support running of all operations. 4.3.2 Screen and direct calls to relevant colleagues. 4.3.3 Receive incidents
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
function accounting Cashbooks Bank recons Loans Cost Centre recons Asset Ledgers Qualifications BCom Accounting
Close User Support Calls.