Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online
-Understands the technical part with operation and troubleshooting on surveillance security products, software and mobile applications.
-Must have Matric, 2- 5 years' working experience in a security service company / or installed CCTV products and tested it.
-Must be based in Joh
Description:
-Client Interaction: As a call Centre agent, you'll be responsible for attending phone, serving as a vital part of our Africa call Centre team.
- Remote Installation and Troubleshooting:
with previous experience in a customer care or call centre role being advantageous.
- High levels of
OAuth 2.0, JSON, HTTP and ORACLE skills Azure/Amazon experience SaFe Agile certifications Experience
Science, IT, or related field Familiarity with the Amazon Web Services (AWS) ecosystem and its tools/libraries
Java, JavaScript/TypeScript/Node.js, Python
- Amazon AWS (Compute, API Gateway, CloudWatch, etc.)
and Container Architecture
- Experience with Amazon AWS, including Compute, API Gateway, CloudWatch
technologies and cloud providers (Microsoft Azure, Amazon Web Services)
· Microsoft W365
· Experience
technologies and cloud providers (Microsoft Azure, Amazon Web Services)
· Experience in operation, maintenance
- Java, JavaScript/TypeScript/Node.js, Python - Amazon AWS (Compute, API Gateway, CloudWatch, etc.) -
technologies and cloud providers (Microsoft Azure, Amazon Web Services) · Microsoft W365 · Experience in technologies and cloud providers (Microsoft Azure, Amazon Web Services) · Experience in operation, maintenance