for a Call Centre Manager. The role will involve the daily running and management of the call centre through development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
management
for a Call Centre Manager. The role will involve the daily running and management of the call centre through development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
clients or departments.
Assist the Call Centre Supervisor when required.
Assist
strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Glacier product and process knowledge Proven Call Centre management experience will be an advantage
Glacier product and process knowledge Proven Call Centre management experience will be an advantage
12
competitive practices Grade 12 5 years relevant sales call centre experience of which at least 3 years in a leadership/manager