literacy. Proficient in English and Afrikaans. Call Centre Agent experience (advantageous). Good eyesight.
Answer the phone in a timely manner and make direct calls. Take and pass detailed messages to all parties administration tasks. General assistance to the Real Estate agents. Matric Certificate English and Afrikaans language
Answer the phone in a timely manner and make direct calls. Take and pass detailed messages to all parties administration tasks. General assistance to the Real Estate agents. Matric Certificate English and Afrikaans language
Wireless, SD WAN, LTE, etc). • Logging Support Calls on Manage Engine Service Desk (our ticketing system) Escalating Calls to Second Line Support or Vendor. • Data Usage Reports. • Following and Maintaining call logging experience with MS Office Suite as well as an ITIL based call logging program. • Certification in A N or relevant
corporate clients Lead generation which involves cold calling & Networking. Develop relationships with key meetings Maintain contact in form of emails and phone calls with key decision makers. Create Ingenious Opportunities Accountabilities Achievement of Turnover, appointment and daily call goals as set by manager. Based on clients trialling administration Follow up emails post-appointment/post-phone call Handover forms Keeping client database updated Load
corporate clients Lead generation which involves cold calling & Networking. Develop relationships with key meetings Maintain contact in form of emails and phone calls with key decision makers. Create Ingenious Opportunities Accountabilities Achievement of Turnover, appointment and daily call goals as set by manager. Based on clients trialling administration Follow up emails post-appointment/post-phone call Handover forms Keeping client database updated Load
Account Management Generate and act on client leads, calling on clients, conducting audits, generating SLA agreements client relationships post sales Develop and Implement call cycles, processes and routines to proactively engage service to company clients Business Development Beyond call in's and web generated leads, proactively identify pursuit of new clients through networking, cold calling and other methods identified Proactively network Retention Acquisition (through proactive cold calling / lead generation) Attrition (regrettable based
Account Management Generate and act on client leads, calling on clients, conducting audits, generating SLA agreements client relationships post sales Develop and Implement call cycles, processes and routines to proactively engage service to company clients Business Development Beyond call in's and web generated leads, proactively identify pursuit of new clients through networking, cold calling and other methods identified Proactively network Retention Acquisition (through proactive cold calling / lead generation) Attrition (regrettable based
targets Reach out to customer leads through cold calling Competencies & skills: Strong interpersonal
targets Reach out to customer leads through cold calling Competencies & skills: Strong interpersonal