Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison Pastel Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night
sustainability. How you'll role As a customer service agent at this scaling startup, you will play a vital role incoming calls related to account queries with professionalism, escalate or transfer calls to relevant
possible. You will be required to take service calls, communicate these to technicians, keep cleints depending on the workload. Attend to customer telephonic call or emails by understanding the problem, basic troubleshooting
incoming calls related to account queries with professionalism, escalate or transfer calls to relevant
opt-out requests effectively (internally). Ad-Hoc call audits. Client Relationship Management: Build and
opt-out requests effectively (internally). Ad-Hoc call audits. Client Relationship Management: Build and