Lead, coach, and motivate a team of Contact Centre agents to deliver departmental KPI's, targets and objectives evaluation. Reports on agent, workforce, and quality performance Managing the agents and workforce requirements requirements Training agents where required. Setting process and quality standards Evaluating service delivery Qualifications: Grade 12 with Mathematics and Accounting Call Centre qualification is an advantage. Credit Management administrative support 2 Years Operational contact centre enviroment Knowledge and Skills: Listening skills
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an possible conversion Working hours 8:00 – 16:30 Monday to Friday
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an possible conversion Working hours 8:00 – 16:30 Monday to Friday
Industrial, Bellville. The working hours are Monday to Friday 8 am - 5 pm, no weekends, no public holidays
At least 5 years’ experience in the property / centre management industry. Minimum qualification Grade vehicle. Knowledge required: Advanced Property / Centre management; Technical knowledge; Contract management; liaison giving attention to requirements; profile of centre/buildings; number of owners; public relations; relationships with: Internal : Portfolio Director; Centre Manager; Operations Manager; Lease Administrator;
fund subscriptions, security book overs and margin calls. Liaise with investment managers, prime brokers